| CoolGear
Help Center |
| Welcome
to the CoolGear help center, we know sometimes
issues arise that are beyond both our control.
|
|
Security
If
you are concerned about the security policies
we have in place look no further then,
click here.
|
Returns
If
you need to make a return you will need to apply
for an RMA number. Please follow this link for
the RMA application form, click
here. |
Phone
Orders
Unfortuently
at this time we can not accept orders over the
phone. We are a 100% Web enabled company and do
not have the resources in place to accept orders
through the telephone. ALL ORDERS MUST BE PLACED ON THE SITE, THIS INCLUDES PURCHASE ORDERS! |
Product
Availability
Although
our system currently displays the status of items,
(i.e. In-Stock, Out of Stock) you can always use
this handy form to drop us an e-mail to see if
it is in stock, click here. |
International
Orders
hmm? |
Order
Confirmation
Every
Order placed at CoolGear.com recieves a order
confirmation by e-mail. It is crucial that you
first give us a valid e-mail and secondly that
you check it. In order for us to track your order
and help you with any questions you may have we
will need the order number that is located in
that e-mail. |
Shipping
Costs and information
Shipping
Options are available during checkout. However
we do accomodate special shipping requests, contact
us at 1-888-688-2188. |
Pricing
Policy
View
our current pricing policy,
click here. |
Payments
We accept Visa, Master Card, Discover
and American Express. |
I
Still Need Help
We understand, we couldnt possibly
fit all your possible questions on one page. Please
use this simple form if you have any other questions,
click here. |
Urgent
Help
In case you have a severe emergengy
you may contact our hotline at 1-888-850-9543.
Please have your Order Number handy, it is required
to continue. |
Product/
Categories 
shopping
basket 
